Trademark right of return and complaint
Products by Trademark Living must be perceived as unique, and are therefore offered not right of return or withdrawal when purchasing these products, if the solely due to a discrepancy between the seen and the purchased product.
For evt. complaint, you are encouraged to review the delivery for shipping damage and quantity / quantity immediately upon receipt, and before acknowledging receipt on the consignment note. Possibly. Defects or damage must be noted on the consignment note, with the carrier's endorsement as acceptance. Should you discover product defects during commissioning, we are of course also here to respond to complaints, where we can either agree on a return or a repair of the product at our expense. If you do not advertise in accordance with the above, the goods are considered to have lived up to the order placed by you. Remember to save the original packaging, as the item may. complaints or damages must be returned in original packaging.
In case of incorrect deliveries or damaged goods, Scandinavian Spring must be contacted as soon as possible and within 8 days of receipt of the goods by e-mail firstname.lastname@example.org. Scandinavian Spring only accepts complaints sent by e-mail and accompanied by photo documentation of the damaged. Returns of goods are only accepted by prior agreement with Scandinavian Spring.